CONFERENCE SCHEDULE

This schedule is a work-in-progress as we create an exciting event. Check it out as we shape our 2023 event – subject to change!

View / Download PDF Schedule

Tuesday 29th August

7.00AM – 2.00PM	GNEX-CRTA 2023 GOLF TOURNAMENT
	Following our fabulous day at Glen Abbey Golf Club last year, join us at Club de Golf La Tempête for the 2nd Annual GNEX-CRTA 2023 Golf Tournament. TOURNAMENT SCHEDULE 7.00am Transport leaves from Fairmont Le Château Frontenac 7.30am Arrival at Club de Golf La Tempête 8.30am Shotgun Start for all teams. 12.30pm Awards Lunch 1.30pm Departure (approximately) Participation Includes: Green Fees, Shared Golf Cart, Awards Lunch, Round Trip Transportation. REGISTRATION IS OPEN – PURCHASE PLAYER TICKETS HERE This is a separate ticketed event and space is VERY limited and available to registered attendees only, on a first to purchase basis.

7.00AM – 2.00PM

GNEX-CRTA 2023 GOLF TOURNAMENT

Following our fabulous day at Glen Abbey Golf Club last year, join us at Club de Golf La Tempête for the 2nd Annual GNEX-CRTA 2023 Golf Tournament.

TOURNAMENT SCHEDULE

7.00am Transport leaves from Fairmont Le Château Frontenac
7.30am Arrival at Club de Golf La Tempête
8.30am Shotgun Start for all teams.
12.30pm Awards Lunch
1.30pm Departure (approximately)

Participation Includes: Green Fees, Shared Golf Cart, Awards Lunch, Round Trip Transportation.

REGISTRATION IS OPEN – PURCHASE PLAYER TICKETS HERE

This is a separate ticketed event and space is VERY limited and available to registered attendees only, on a first to purchase basis.

6.30PM – 7.30PM	UNOFFICIAL GATHERING @ FAIRMONT LE CHÂTEAU FRONTENAC
	The drinks aren’t on us just yet, but for those that have already arrived and want to find some attendees to hang out with, you’ll find us at the bar in the hotel for early evening drinks. Then most people will head out for planned client or social dinners and then we’ll nominate a bar for late evening drinks should anyone want to meet up again.

6.30PM – 7.30PM

UNOFFICIAL GATHERING @ FAIRMONT LE CHÂTEAU FRONTENAC

The drinks aren’t on us just yet, but for those that have already arrived and want to find some attendees to hang out with, you’ll find us at the bar in the hotel for early evening drinks.

Then most people will head out for planned client or social dinners and then we’ll nominate a bar for late evening drinks should anyone want to meet up again.

Wednesday 30th August

8.00AM – 9.00AM	CRTA ANNUAL GENERAL MEETING
	CRTA Members are welcome to attend and spectate as the CRTA Board of Directors meet to discuss association business and hold the Annual General Meeting ahead of the conference starting.

8.30AM – 4.30PM	GNEX-CRTA NETWORKING LOUNGE
	GNEX stands for Global Networking EXperience, and so the first day focuses heavily on networking to help everyone develop new relationships in our popular Networking Lounge where business deals are brokered, strategic partnerships are forged and new relationships are born. Coffee & Tea is available from 10AM as you hold meetings, network and visit our exhibitors at your leisure in-between our planned networking events below. Attracting senior executives from Canada, USA, Mexico, Caribbean and beyond, your day will be filled with new opportunities to advance your business.

8.30AM – 4.30PM

GNEX-CRTA NETWORKING LOUNGE

GNEX stands for Global Networking EXperience, and so the first day focuses heavily on networking to help everyone develop new relationships in our popular Networking Lounge where business deals are brokered, strategic partnerships are forged and new relationships are born.

Coffee & Tea is available from 10AM as you hold meetings, network and visit our exhibitors at your leisure in-between our planned networking events below.

Attracting senior executives from Canada, USA, Mexico, Caribbean and beyond, your day will be filled with new opportunities to advance your business.

8.30AM – 9.30AM	PRE-CONFERENCE COFFEE & PASTRIES
	Grab your delegate badge, coffee and pastries in the Networking Lounge ahead of the opening session of the conference.

9.30AM – 10.00AM	CONFERENCE WELCOME & ANNOUNCEMENTS
Jim Madrid President Advance Sports Technology, Inc.	Our resident Emcee will outline what’s coming up in our agenda over the next two days! Plus, a look ahead to our next two events in Cancun and Miami Beach.

9.30AM – 10.00AM

CONFERENCE WELCOME & ANNOUNCEMENTS

Jim Madrid
President
Advance Sports Technology, Inc.

Our resident Emcee will outline what’s coming up in our agenda over the next two days!

Plus, a look ahead to our next two events in Cancun and Miami Beach.

10.00AM – 11.00AM	60-SECOND PITCH
	Learn who’s who right at the start of the event to help with your networking! The 60-Second Pitch session gives one representative of each participating company the chance to take to the microphone for just 60-seconds to provide a fast elevator pitch about who they are and what their company does, so that members of the audience can make a quick note of who they want to meet during the conference, and put a face to the name so they can more easily find them. Please Note: This session only lasts one-hour and so participation is only guaranteed to the first 60 companies to purchase delegate tickets, so if you haven’t already, REGISTER NOW to secure your spot!

10.00AM – 11.00AM

60-SECOND PITCH

Learn who’s who right at the start of the event to help with your networking! The 60-Second Pitch session gives one representative of each participating company the chance to take to the microphone for just 60-seconds to provide a fast elevator pitch about who they are and what their company does, so that members of the audience can make a quick note of who they want to meet during the conference, and put a face to the name so they can more easily find them.

Please Note: This session only lasts one-hour and so participation is only guaranteed to the first 60 companies to purchase delegate tickets, so if you haven’t already, REGISTER NOW to secure your spot!

11.00AM – 12.00PM	NETWORKING BREAK
	Head back to our Networking Lounge for an hour of networking while enjoying some tasty bites, coffee and tea.

12.00PM – 1.30PM	THE BOARDROOM
Unique to GNEX, this compelling session is the “ultimate” meeting of minds. The audience gets a fly-on-the-wall experience as our C-Suite industry experts conduct a round-table discussion on trending topics that impact the vacation industry, and their opinions of what the future holds.
Larry Law CEO & Founder Living Water Resorts	John Ruble SVP- Global Sales Operations & SVP-Field Operations – The Americas Marriott Vacations Worldwide	Jorge Hererra President Unlimited Vacation Club	Kel Thompson Managing Director Wyndham Reef Resort
Gaetan Babin President & CEO CRTA	Robert Webb Partner BakerHostetler	Robert Clements VP, Regulatory Affairs & General Counsel ARDA	Paul Mattimoe President & CEO Perspective Group

1.30PM – 2.30PM	LUNCH
	Enjoy a full lunch as you continue your conversations and take time to visit our exhibitors in the Networking Lounge.

2.30PM – 3.30PM	EXPO LIVE!
This session brings the Networking Lounge to the main stage and comprises of fast-paced 5-minute pitch sessions where attendees can quickly learn more about several products and services that could help improve their business.
Paul Mattimoe President & CEO Catalyst Marketing Solutions	Katrina Winsor Vice President Light	Bridget Simon Director, Business Development SafeGuard LLC	Gordon McClendon CEO SPI Software
David McDonald Senior Director, North America Business Development RCI	Sergio Santos Chief Product Officer Vacation Innovations	Suneel Goud Vice President, GIS GuestView Guide

3.30PM – 4.30PM	SPEED NETWORKING
	Participate in our fan-favorite networking session where you’ll meet one-on-one with around 30 delegates. Every speed meeting gives each delegate one minute to share more details about their business and exchange business cards. When you find a representative from a company you want to know more about, you can then arrange to meet again during the event. Participants, and the remaining attendees will also be able to enjoy our premium open bar during this event, held within the Networking Lounge.

3.30PM – 4.30PM

SPEED NETWORKING

Participate in our fan-favorite networking session where you’ll meet one-on-one with around 30 delegates. Every speed meeting gives each delegate one minute to share more details about their business and exchange business cards. When you find a representative from a company you want to know more about, you can then arrange to meet again during the event.

Participants, and the remaining attendees will also be able to enjoy our premium open bar during this event, held within the Networking Lounge.

6.00PM – 9.00PM	A NIGHT AT THE MUSEUM
	Join us for a night of fun, food, open bar and entertainment surrounded by cultural history at the Musée de la civilisation. With the entire museum to ourselves, enjoy a walk through one of the exhibits, drinks on the rooftop terrace and then enjoy the rest of the event with dinner and live entertainment in the Grand Hall du Musée. The museum is just a short 8-10 minute walk from Fairmont Le Château Frontenac so no transport is needed, but for those that prefer not to walk you can be there in just a few minutes via taxi / uber. This event is co-sponsored by

6.00PM – 9.00PM

A NIGHT AT THE MUSEUM

Join us for a night of fun, food, open bar and entertainment surrounded by cultural history at the Musée de la civilisation. With the entire museum to ourselves, enjoy a walk through one of the exhibits, drinks on the rooftop terrace and then enjoy the rest of the event with dinner and live entertainment in the Grand Hall du Musée.

The museum is just a short 8-10 minute walk from Fairmont Le Château Frontenac so no transport is needed, but for those that prefer not to walk you can be there in just a few minutes via taxi / uber.

This event is co-sponsored by

Living Water Resorts & Catalyst

Thursday 31st August

8.00AM – 10.00AM	NETWORKING BREAKFAST
	Enjoy a hearty breakfast ahead of a day of general sessions and more networking.

10.00AM – 10.15AM	DAY TWO INTRODUCTIONS
Jim Madrid Founder AST	Grab your seats for some not-to-be-missed sessions!

10.15AM – 10.30AM	X-TALK: HOW GST & HST IMPACT THE VACATION INDUSTRY IN CANADA
Michael Monk GST/HST and Digital Compliance Directorate Canada Revenue Agency	This session will review the Canada Revenue Agency’s Memorandum on GST/HST application to timeshares. It will discuss what you need to know if you sell taxable goods and services in Canada, including sales by non-residents doing business in Canada, plus some guidelines to help you determine whether you are carrying on business in Canada. And you will hear about some of the various CRA publications that are available to help businesses. Michael Monk has been an employee of Canada Revenue Agency (CRA) for 33 years. During that time, he has worked extensively with the Goods and Services Tax (GST), a tax that applies to most supplies of goods and services made in Canada, and with the Harmonized Sales Tax (HST) in provinces where the GST has been blended with the provincial sales tax. Michael currently works in CRA Headquarters, GST/HST and Digital Compliance Directorate, where he has managed CRA’s National GST/HST Presentations and Conference services for the last 7 years.

10.15AM – 10.30AM

X-TALK: HOW GST & HST IMPACT THE VACATION INDUSTRY IN CANADA

Michael Monk
GST/HST and Digital Compliance Directorate
Canada Revenue Agency

This session will review the Canada Revenue Agency’s Memorandum on GST/HST application to timeshares. It will discuss what you need to know if you sell taxable goods and services in Canada, including sales by non-residents doing business in Canada, plus some guidelines to help you determine whether you are carrying on business in Canada. And you will hear about some of the various CRA publications that are available to help businesses.

Michael Monk has been an employee of Canada Revenue Agency (CRA) for 33 years. During that time, he has worked extensively with the Goods and Services Tax (GST), a tax that applies to most supplies of goods and services made in Canada, and with the Harmonized Sales Tax (HST) in provinces where the GST has been blended with the provincial sales tax.

Michael currently works in CRA Headquarters, GST/HST and Digital Compliance Directorate, where he has managed CRA’s National GST/HST Presentations and Conference services for the last 7 years.

10.30AM – 11.30AM	IS SALES & MARKETING FINALLY EVOLVING IN THE VACATION CLUB INDUSTRY?
From brand strategies to innovative add-on products and technological advancements there’s always a lot going on in the vacation club industry – but one thing has always remained the same, or has it? Is there finally a shift in the way the vacation club industry sells and promotes its product offerings? Hear which tried and tested sales and marketing methods are here to stay and which innovative new approaches are gaining traction.
Kelly Vincent Dir, Sales & Marketing Canada Hilton Grand Vacations	Jack Waller SVP – Business Development arrivia	Warren Smith Executive Vice President Living Water Resorts	Eliana Jones Director of Marketing MDC by Xcaret

11.30AM – 12.30PM	NETWORKING BREAK
	Head back to our Networking Lounge for an hour of networking while enjoying some tasty bites, coffee and tea. Don’t forget to visit all of our exhibitors to learn more about what they can offer to your business.

12.30PM – 1.30PM	INTERNATIONAL SYNERGIES BETWEEN ASSOCIATIONS
Hear from senior execs from industry trade associations from Canada, USA and Mexico on how they can work together to combat industry issues, and help protect us for the future.
Gaetan Babin President & CEO CRTA	Daniel Linares General Director AMDETUR	Robert Clements VP, Regulatory Affairs & General Counsel ARDA	Raul Alonzo President ACOTUR
Moderated By Linda Mayhugh President C.A.R.E.

1.30PM – 2.30PM	LUNCH
	Enjoy a full lunch as you continue your conversations and take time to visit our exhibitors in the Networking Lounge.

2.30PM – 4.00PM	INTERACTIVE WORKSHOP: CULTURE CODE & MENTAL FITNESS
Jim Madrid President Advance Sports Technology	When you incorporate a Mental Fitness campaign into your culture-building efforts, you are prioritizing the holistic well-being of your team members. A mentally fit team is more likely to be engaged, motivated, and productive, leading to a positive, optimistic and more effective team environment. Join Jim Madrid for a blend of expert coaching and interactive round table engagement that will provide you with valuable takeaways that you can implement in your businesses and individual professional and personal life. Jim Madrid is an expert in Human Performance and Leadership. From Fortune 500 Companies like Boeing, Nordstrom, St. Regis Resorts and Hotels, Mercedes Benz, Lexus Banco Santander, Oakley to professional sports teams like Seattle Sounders FC, Seattle Seahawks, Washington Redskins, Utah Jazz, along with collegiate teams, Cal State Fullerton, Seattle U, UNLV, and now to youth sports clubs; Madrid and AST have helped organizations and individuals, achieve unprecedented, record-breaking results by their unique approach to “One Team, One Direction.”

2.30PM – 4.00PM

INTERACTIVE WORKSHOP: CULTURE CODE & MENTAL FITNESS

Jim Madrid
President
Advance Sports Technology

When you incorporate a Mental Fitness campaign into your culture-building efforts, you are prioritizing the holistic well-being of your team members. A mentally fit team is more likely to be engaged, motivated, and productive, leading to a positive, optimistic and more effective team environment.

Join Jim Madrid for a blend of expert coaching and interactive round table engagement that will provide you with valuable takeaways that you can implement in your businesses and individual professional and personal life.

Jim Madrid is an expert in Human Performance and Leadership. From Fortune 500 Companies like Boeing, Nordstrom, St. Regis Resorts and Hotels, Mercedes Benz, Lexus Banco Santander, Oakley to professional sports teams like Seattle Sounders FC, Seattle Seahawks, Washington Redskins, Utah Jazz, along with collegiate teams, Cal State Fullerton, Seattle U, UNLV, and now to youth sports clubs; Madrid and AST have helped organizations and individuals, achieve unprecedented, record-breaking results by their unique approach to “One Team, One Direction.”

5.30PM – 6.30PM	FAREWELL COCKTAILS
	Your last chance to network and build relationships with new friends as the conference comes to a close.

8.30PM – LATE	UNOFFICIAL NIGHT ON THE TOWN
	Enjoy the rest of your evening in the hotel or the city at your leisure, but if you want to hang with a group of attendees, we’ll be picking a spot to meet up after dinner and will let everyone know where.

Introducing Our GNEX-CRTA 2023 Sponsors So Far!

Interested in sponsoring our upcoming event? Download our Sponsorship Brochure.

PRESENTING SPONSOR

GOLD SPONSORS

SILVER SPONSORS

SUPPORTING SPONSORS

ASSOCIATION & INDUSTRY PARTNERS

BRONZE SPONSORS

CONFERENCE SCHEDULE

Tuesday 29th August

Wednesday 30th August

Thursday 31st August

Tuesday 29th August

Wednesday 30th August

Thursday 31st August

Introducing Our GNEX-CRTA 2023 Sponsors So Far!

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