CONFERENCE SCHEDULE

This schedule is a work-in-progress as we create an exciting event. Check it out as we shape our 2022 event – subject to change!

Monday 19th September

12.30PM – 7.30PM	GNEX-CRTA 2022 GOLF TOURNAMENT
	We are excited to invite you to play at the Glen Abbey Golf Club where twosomes will play a round of Stableford (lowest ball) and battle it out to see who will be the 2022 GNEX-CRTA Golf Tournament champions! This is a separate ticketed event – GOLFERS REGISTER HERE. Spaces will be VERY limited and available to registered attendees only, on a first to purchase basis. For the benefit of networking, two twosomes will play together as a team of four. Participation includes: Green Fees Shared Golf Cart Round Trip Transportation

12.30PM – 7.30PM

GNEX-CRTA 2022 GOLF TOURNAMENT

We are excited to invite you to play at the Glen Abbey Golf Club where twosomes will play a round of Stableford (lowest ball) and battle it out to see who will be the 2022 GNEX-CRTA Golf Tournament champions!

This is a separate ticketed event – GOLFERS REGISTER HERE.

Spaces will be VERY limited and available to registered attendees only, on a first to purchase basis.

For the benefit of networking, two twosomes will play together as a team of four.

Participation includes:

Green Fees
Shared Golf Cart
Round Trip Transportation

8.30PM –	UNOFFICIAL GATHERING @ HYATT REGENCY LOBBY BAR
	The drinks aren’t on us just yet, but for those that have already arrived and want to find some attendees to hang out with, head over to the lobby bar at the Hyatt Regency.

Tuesday 20th September

11.00AM – 5.00PM	GNEX-CRTA NETWORKING LOUNGE
	GNEX stands for Global Networking EXperience, and so the first day focuses heavily on networking to help everyone develop new relationships in our popular Networking Lounge where business deals are brokered, strategic partnerships are forged and new relationships are born. Early Access to the Networking Lounge where Coffee & Tea is available from 11AM as you hold meetings, network and visit our exhibitors at your leisure in-between our planned networking events below. Attracting senior executives from Canada, USA, Mexico, Caribbean and beyond, your day will be filled with new opportunities to advance your business.

11.00AM – 5.00PM

GNEX-CRTA NETWORKING LOUNGE

GNEX stands for Global Networking EXperience, and so the first day focuses heavily on networking to help everyone develop new relationships in our popular Networking Lounge where business deals are brokered, strategic partnerships are forged and new relationships are born.

Early Access to the Networking Lounge where Coffee & Tea is available from 11AM as you hold meetings, network and visit our exhibitors at your leisure in-between our planned networking events below.

Attracting senior executives from Canada, USA, Mexico, Caribbean and beyond, your day will be filled with new opportunities to advance your business.

12.30PM – 2.00PM	LUNCH
	Enjoy a full lunch as you continue your conversations and take time to visit our exhibitors in the Networking Lounge.

2.00PM – 3.00PM	60-SECOND PITCH
	Learn who’s who right at the start of the event to help with your networking! The 60-Second Pitch session gives one representative of each participating company the chance to take to the microphone for just 60-seconds to provide a fast elevator pitch about who they are and what their company does, so that members of the audience can make a quick note of who they want to meet during the conference, and put a face to the name so they can more easily find them. Please Note: This session only lasts one-hour and so participation is only guaranteed to the first 60 companies to purchase delegate tickets, so if you haven’t already, REGISTER NOW to secure your spot!

2.00PM – 3.00PM

60-SECOND PITCH

Learn who’s who right at the start of the event to help with your networking! The 60-Second Pitch session gives one representative of each participating company the chance to take to the microphone for just 60-seconds to provide a fast elevator pitch about who they are and what their company does, so that members of the audience can make a quick note of who they want to meet during the conference, and put a face to the name so they can more easily find them.

Please Note: This session only lasts one-hour and so participation is only guaranteed to the first 60 companies to purchase delegate tickets, so if you haven’t already, REGISTER NOW to secure your spot!

3.00PM – 4.00PM	NETWORKING TIME
	Continue networking and holding meetings.

4.00PM – 5.00PM	SPEED NETWORKING
	Participate in our fan-favorite networking session where you’ll meet one-on-one with around 30 delegates. Every speed meeting gives each delegate one minute to share more details about their business and exchange business cards. When you find a representative from a company you want to know more about, you can then arrange to meet again during the event. Participants, and the remaining attendees will also be able to enjoy our premium open bar during this event, held within the Networking Lounge.

4.00PM – 5.00PM

SPEED NETWORKING

Participate in our fan-favorite networking session where you’ll meet one-on-one with around 30 delegates. Every speed meeting gives each delegate one minute to share more details about their business and exchange business cards. When you find a representative from a company you want to know more about, you can then arrange to meet again during the event.

Participants, and the remaining attendees will also be able to enjoy our premium open bar during this event, held within the Networking Lounge.

6.30PM – 8.30PM	VIEW FROM THE TOP PARTY
Sponsored By	Join us for an exclusive party 346m (1,135ft) above the streets of Toronto and enjoy appetizers and premium drinks as you take in the incredible views of the city from what was once the world’s tallest free-standing structure for 32 years until surpassed in 2007, and still the tallest free-standing structure on land in the Western Hemisphere! This signature icon of the Toronto skyline at a total 553.3 m-high (1,815.3 ft) attracts more than 2 million international visitors annually. As attendees continue to build relationships during the party they will be doing so in the 3rd highest bar in the world, which also boasts the world’s highest wine cellar 🙂 Don’t miss sharing this memorable experience with your industry colleagues. And if you dare, why not add to your experience and book EdgeWalk, the world’s highest full circle hands-free walk and the first of its kind in North America – 116 stories up on the outside of the tower.

6.30PM – 8.30PM

VIEW FROM THE TOP PARTY

Sponsored By

Join us for an exclusive party 346m (1,135ft) above the streets of Toronto and enjoy appetizers and premium drinks as you take in the incredible views of the city from what was once the world’s tallest free-standing structure for 32 years until surpassed in 2007, and still the tallest free-standing structure on land in the Western Hemisphere!

This signature icon of the Toronto skyline at a total 553.3 m-high (1,815.3 ft) attracts more than 2 million international visitors annually. As attendees continue to build relationships during the party they will be doing so in the 3rd highest bar in the world, which also boasts the world’s highest wine cellar 🙂

Don’t miss sharing this memorable experience with your industry colleagues.

And if you dare, why not add to your experience and book EdgeWalk, the world’s highest full circle hands-free walk and the first of its kind in North America – 116 stories up on the outside of the tower.

Wednesday 21 September

7.30AM – 9.00AM	NETWORKING BREAKFAST
	Enjoy a hearty breakfast ahead of a day of general sessions and more networking.

9.00AM – 9.30AM	DAY 2 INTRODUCTIONS & ANNOUNCEMENTS
Jim Madrid Founder AST	Grab your seats for some not-to-be-missed sessions, and hear some important announcements about the day ahead.

9.30AM – 11.00AM	THE BOARDROOM
Unique to GNEX, this compelling session is the “ultimate” meeting of minds. The audience gets a fly-on-the-wall experience as our C-Suite industry experts conduct a round-table discussion on trending topics that impact the vacation industry, and their opinions of what the future holds.
Larry Law CEO & Founder Living Water Resorts	Rosario Rodriguez Rojo CEO Royal Holiday	Fernando Mazariegos Generation & Innovation Director Grupo Posadas	Gaetan Babin President & CEO CRTA
Robert Clements VP, Government Affairs ARDA	Robert Webb Partner BakerHostetler	Jeremy Moser VP of Resort Operations LaTour Hotels and Resorts	Paul Mattimoe President & CEO Perspective Group

11.00AM – 12.00AM	NETWORKING BREAK
	Head back to our Networking Lounge for an hour of networking while enjoying some tasty bites, coffee and tea. Don’t forget to visit all of our exhibitors to learn more about what they can offer to your business.

12.00PM – 12.45PM	EXPO LIVE!
This session brings the Networking Lounge to the main stage where attendees can learn more about products and services that could help improve their business in these fast-paced 5-Minute mini-sessions.
Chris Hassall CEO Catalyst Marketing Solutions	Suneel Goud Vice President, GIS GuestView Guide	David McDonald Senior Director, North America Business Development RCI	Gordon McClendon CEO SPI Software
Duane Lee CEO Vacation SafeGuard	Alex Glover Director of Communications Vacation Innovations	Brad H. Benson Vice President, Business Development TruCash Group of Companies

12.45PM – 1.45PM	LUNCH
	Enjoy a full lunch as you continue your conversations and take time to visit our exhibitors in the Networking Lounge.

1.45PM – 2.45PM	THE ART OF SALES & MARKETING
Often the industry assumes that the way we market and sell to consumers has basically remained the same for decades, but there are often subtle, yet powerful differences between companies in their approach to sales and marketing that make a company more successful than another. This panel explores similarities and differences in techniques used by companies across three countries to attract and sell to domestic and international consumers.
Greg Minor CEO Vacations 4 You!	Erika Garcia CEO CancunCards / Sunset Word Resorts	Warren Smith Executive Vice President Living Water Resorts	Alex Glover Director of Communications Vacation Innovations

2.45PM – 3.30PM	NETWORKING BREAK
	Head back to our Networking Lounge for an hour of networking while enjoying some tasty bites, coffee and tea. Don’t forget to visit all of our exhibitors to learn more about what they can offer to your business.

3.30PM – 4.30PM	WHAT DRIVES LOYALTY TODAY?
Customers are bombarded with endless rewards programs across their daily lives, so what really defines customer loyalty in the vacation industry, and what techniques are proven to move the needle on customer retention and customer transactions? These experts will discuss the many ways to attract and retain customers through loyalty; from member-only benefits and rewards programs with real value, to leveraging inventory management and financing options to keep customers coming back for more.
Patrick Hartough President Condominium Travel Club	Corina Violette Director of Inventory Management Global Connections	Guillermo Muhech Executive Director ACOTUR	Fausto Pellegrino Executive Dir of Business Development Kognitiv

4.30PM – 5.30PM	INTERACTIVE WORKSHOP: SELF ESTEEM AND LEADERSHIP
Jim Madrid Founder AST	If it is true (and I believe it is) that the most important functions of a business leader are: to persuasively convey a vision of what the organization is to accomplish; to inspire and empower all employees to make an optimal contribution toward realizing that vision; and to help employees feel that, in doing so, they are acting in alignment with their own self-interest… …then the higher the leader’s self-esteem, the more likely it is that she/he can do these things successfully. As only Jim Madrid knows how, he will deliver an interactive session that will help you see things differently and positively impact the way you lead your teams.

4.30PM – 5.30PM

INTERACTIVE WORKSHOP: SELF ESTEEM AND LEADERSHIP

Jim Madrid
Founder
AST

If it is true (and I believe it is) that the most important functions of a business leader are:

to persuasively convey a vision of what the organization is to accomplish;
to inspire and empower all employees to make an optimal contribution toward realizing that vision; and
to help employees feel that, in doing so, they are acting in alignment with their own self-interest…

…then the higher the leader’s self-esteem, the more likely it is that she/he can do these things successfully.

As only Jim Madrid knows how, he will deliver an interactive session that will help you see things differently and positively impact the way you lead your teams.

5.30PM – 6.30PM	FAREWELL COCKTAILS
	Your last chance to network and build relationships with new friends as the conference comes to a close.

8.30PM – LATE	UNOFFICIAL NIGHT ON THE TOWN
	For those of you that are staying overnight, take the opportunity to explore the incredible city of Toronto either at your leisure OR with a group of us that will be heading out to one of Toronto’s famous Bar areas. More details closer to the time.

A HUGE Thank You To Our GNEX-CRTA 2022 Sponsors!

Interested in sponsoring our upcoming event? Download our Sponsorship Brochure.

PRESENTING SPONSOR

GOLD SPONSORS

SILVER SPONSORS

SUPPORTING SPONSORS

ASSOCIATION & INDUSTRY PARTNERS

BRONZE SPONSORS

CONFERENCE SCHEDULE

Monday 19th September

Tuesday 20th September

Wednesday 21 September

Monday 19th September

Tuesday 20th September

Wednesday 21 September

A HUGE Thank You To Our GNEX-CRTA 2022 Sponsors!

Title