CustomerCount®, a leading Customer Feedback Management Platform has confirmed their participation as a Supporting Sponsor of the upcoming GNEX-CRTA 2022 Conference, a collaboration between Perspective Group who produce the renowned GNEX Conferences and Canadian Resort and Travel Association (CRTA).
GNEX-CRTA 2022 will be held at the Hyatt Regency Toronto in the heart of Downtown Toronto’s Entertainment District, 19-21 September 2022 and will attract senior executives from the vacation industry from Canada, USA, Mexico, Caribbean and beyond.
CustomerCount provides branded, customizable online surveys that measure customer experience along the customer journey, from initial contact through to post stay feedback for the hospitality industry. Each survey can be deployed by email or SMS and can provide detailed analysis of results.
“As a global provider of feedback in several industries, CustomerCount is obligated to support the groups that support those industries. CRTA is a great group to support, and we are pleased to show it proudly” says Bob Kobek, RRP, President and CEO of Mobius VP and CustomerCount.
The conference will include a golf day and two days of networking, with general sessions that will include popular GNEX Conference sessions such as THE BOARDROOM – a unique twist on an industry leaders panel session; 60-Second Pitch where each company introduces themselves to assist with networking; Speed Networking where attendees meet one-on-one and exchange business cards; an interactive workshop plus other general sessions and two evening social events.
“We thank CustomerCount for its supporting sponsorship of this inaugural collaboration between GNEX and CRTA. The company’s feedback system is a valuable tool for resorts within the vacation industry to measure customer satisfaction.” Says Paul Mattimoe, President & CEO, Perspective Group; organizers of the three GNEX format events.
Since 1980, Canada’s only trade association for the vacation ownership and resort development industries has brought together development companies, management firms, resorts, exchange companies, service providers, suppliers and similarly aligned professional organizations to network and foster business growth.
GNEX Conferences put the acquisition of new business at the top of its priorities. Attendees are rewarded with unique session formats and interactive networking events that are created especially for the GNEX Conference, and unrivaled access to top-level executives that span all areas of the hotel and resort industry including: Resort Developers, Hoteliers, Resort Management Companies, Financiers, Investors, Legal Firms, Technology Providers, Exchange Companies, Rental & Resale Companies, Construction & Renovation Companies, Trade Associations, Online Travel Agencies, Travel Clubs, Vacation Rental Platforms, Sales & Marketing Companies, Consultancy Firms and much more.
For more details on this event visit https://gnexcanada.com/
CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line. Developed and managed by Mobius Vendor Partners, CustomerCount was initially designed for the timeshare and contact center industries and is now used by organizations across numerous different vertical markets and industries. For more information, visit https://www.customercount.com/ or call 317-816-6000. Follow them at https://www.customercount.com/blog/ on Twitter @CustomerCount or facebook.com/CustomerCount.
About GNEX Conference
With a heavy focus on networking, high-quality events, and innovative format, GNEX Conferences, attract senior-level executives from vacation industry companies across the globe. The conferences bring together a unique mix of attendees from traditionally separated segments of the hospitality industry, enabling you to network with companies that specialize in Hotels, Vacation Ownership, Resort Real Estate, Vacation Rentals, OTAs, Travel Agencies & Travel Clubs, plus all the vendors that supply them, including Resort Management, Sales & Marketing, Legal & Financial, Construction & Renovation, Technology, HR & Training and more…
For more details on GNEX-CRTA 2022, 20-21 September in Toronto, Canada visit https://gnexcanada.com
For more details on GNEX-ACOTUR 2022, 15-17 November in Cancun, Mexico visit https://gnexmexico.com.
For more details on our next GNEX Conference, 6-8 March 2023 in San Diego, California visit https://gnexconference.com.
CRTA is Canada’s only association dedicated to representing the interests of the vacation ownership and resort development industries. Since its founding in 1980 (originally as CRDA), the organization has become Canada’s preeminent industry association representing all forms of vacation ownership. CRTA membership is a community of active industry leaders committed to promoting and maintaining a high standard of ethical conduct within the Canadian vacation ownership industry, creating B-2-B and networking opportunities between Members, and educating consumers as to the benefits of vacation ownership. For more information, please visit www.CanadianRTA.org
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